Shipping policy

We carefully prepare every Ryan Wayne order for shipment. Shipping options, rates, and available delivery estimates are displayed at checkout based on the destination and items in your order.

Order processing

Orders are processed on business days. Processing time may vary during product launches, promotions, holidays, or periods of high order volume. You will receive an email when your order ships, including tracking information when available.

Delivery estimates

Delivery dates shown at checkout or provided by the carrier are estimates and are not guaranteed. Ryan Wayne Hair Care is not responsible for carrier delays, weather disruptions, or other circumstances outside our control.

Shipping address

Please review your shipping address before placing your order. If you notice an error, contact us immediately at mgr@ryanwaynesalon.com. We cannot guarantee that an address can be changed after an order has entered processing or shipped.

Damaged, missing, or incorrect orders

Inspect your order when it arrives. If an item is damaged, defective, missing, or incorrect, contact us promptly at mgr@ryanwaynesalon.com with your order number and photos when applicable so our team can review the issue.

International orders

International customers are responsible for any customs duties, taxes, brokerage fees, or import charges assessed by the destination country. These charges are not included in the product price or shipping amount collected by Ryan Wayne Hair Care.

Returns

Return eligibility is governed by our Refund Policy. Haircare, makeup, cosmetic, personal-care, custom, personalized, and sale items are final sale.

Contact

For shipping questions, contact mgr@ryanwaynesalon.com.